This Privacy Policy explains how Fontlo ("Fontlo", "we", "us") collects, uses, and protects information when you use the Fontlo mobile application (the "App"). Fontlo turns your handwriting into a usable font.
To generate a font, the App collects the glyph images you create — either by drawing letters directly in the App, or by filling in a printed template (around 80 glyphs) and capturing it with your phone's camera or an image you select. These images, and the fonts generated from them, are the core content you create with Fontlo. The App uses the camera or selected image only to capture the glyphs or template you choose to submit.
If you buy a premium feature, the purchase is processed through Google Play Billing. We do not receive or store your card or full payment details. Google processes purchase data (such as the purchase token, product identifier, and purchase history) under Google's Privacy Policy. We receive confirmation of your purchase so we can unlock the corresponding features and keep records required for tax and accounting.
When the App communicates with our servers, our servers automatically record limited technical information in their logs, namely your IP address and standard HTTP request headers (such as the client User-Agent). We use this to operate the service, troubleshoot problems, and keep the App secure. The App itself does not separately collect your device identifiers, advertising IDs, or location.
To understand how the App is used and improve it, we collect anonymous usage events — for example when the App is opened, when a project is created, whether you use the drawing or template flow, and when a font is exported. These events are tied to a random identifier generated by the App (not your device ID, advertising ID, or any information that identifies you personally), together with the IP address our server receives. Analytics is processed on our own servers in the European Union and is not shared with any third-party analytics provider. We do not collect your handwriting or any content you create through analytics. You can turn analytics off at any time in the App's settings.
Font generation happens on our servers (cloud processing) located in the European Union. When you create or scan glyphs, the images are uploaded over an encrypted (HTTPS) connection to our servers, where they are processed to produce your font. The resulting glyphs are returned to the App and stored so they remain available to you across sessions.
Your handwriting samples and the fonts generated from them are used solely to create your own font for you. We do not use them to train, retrain, fine-tune, or otherwise improve our machine-learning models or any third-party models, and we do not use them for biometric identification of you. We do not sell your personal data or your handwriting samples.
If you are in the European Economic Area (EEA), we process your personal data on the following legal bases under Article 6 of the GDPR:
| Purpose | Legal basis |
|---|---|
| Generating, storing, and letting you edit/share/export your font | Performance of a contract (Art. 6(1)(b)) — providing the service you request |
| Uploading and processing your handwriting samples for the AI font generation | Your consent (Art. 6(1)(a)), which you can withdraw at any time by deleting your data |
| Processing purchases and keeping accounting/tax records | Performance of a contract and compliance with a legal obligation (Art. 6(1)(b) and (c)) |
| Securing the service and troubleshooting (server logs) | Our legitimate interests (Art. 6(1)(f)) in keeping the App safe and working |
| Anonymous usage analytics to improve the App | Our legitimate interests (Art. 6(1)(f)); you can opt out in the App's settings |
We do not sell your personal data or your handwriting samples. We share data only with:
Our servers and hosting are located within the European Union. If you use the App from outside the EU/EEA, your data will be transferred to and processed in the EU. Where any transfer of personal data outside your country requires a safeguard, we rely on appropriate legal mechanisms (such as the European Commission's Standard Contractual Clauses).
Fontlo lets you share and export the fonts you create. When you choose to share or export, you control where that content goes — for example to another app, a contact, or a file on your device. Anything you actively share leaves the App at your direction.
We keep your handwriting samples and generated fonts for as long as your data remains in the App, so the service stays usable for you. You can delete individual styles or your data from within the App. When you delete content, it is removed from our active systems immediately and from our backups within 30 days. Purchase and accounting records are kept for as long as required by applicable tax law.
We use encryption in transit (HTTPS) and reasonable technical and organizational measures to protect your information. No method of transmission or storage is completely secure, but we work to protect your data against unauthorized access, loss, or misuse.
Fontlo is not directed to children under 13 (or the minimum age required in your country). We do not knowingly collect personal data from children. If you believe a child has provided us data, contact us and we will delete it.
Depending on where you live (for example under the EU/EEA GDPR), you may have the right to access, correct, delete, or export your personal data, to restrict or object to processing, and to withdraw consent at any time. To exercise these rights, contact us at the address below. You also have the right to lodge a complaint with your local data protection authority — in the Netherlands this is the Autoriteit Persoonsgegevens.
We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last updated" date above and, where appropriate, notify you in the App.
The data controller responsible for your personal data is:
As the controller is established in the European Union, an Art. 27 EU representative is not required.